Cookie Policy

This policy should be read together with our Privacy Policy, Terms & Conditions, and Website Disclaimer.

1. What Are Cookies?

Cookies are small text files that are stored on your computer, mobile phone, tablet, or other device when you visit a website.

Cookies allow a website to remember information about your visit, improve functionality, understand how visitors use the website, and provide a better user experience.

Cookies may be:

• Session cookies – deleted when you close your browser.
• Persistent cookies – remain on your device for a defined period or until you delete them.
• First-party cookies – placed directly by our Website.
• Third-party cookies – placed by external services that operate on or through our Website.

2. How We Use Cookies

We may use cookies and similar technologies for the following purposes:

A. Necessary Cookies

These cookies are required for the Website to function properly.

They may be used for:

• Website security;
• Page navigation;
• Form functionality;
• Session management;
• Basic website operations;
• Remembering essential preferences.

These cookies generally cannot be disabled through our Website because they are necessary for core functionality.

B. Preference Cookies

These cookies help the Website remember choices you make, such as:

• Language preferences;
• Display preferences;
• Selected settings;
• Previously entered preferences where technically appropriate.

These cookies help provide a more convenient browsing experience.

C. Analytics Cookies

We may use analytics technologies such as Google Analytics to understand how visitors interact with our Website.

Analytics information may include:

• Pages visited;
• Time spent on pages;
• Traffic sources;
• Device type;
• Browser information;
• Approximate geographic information;
• Navigation and interaction patterns.

Analytics information helps us understand Website performance and improve our content, design, and services.

D. Advertising and Marketing Cookies

Where applicable, we may use advertising and marketing technologies such as Meta Pixel or similar services to understand advertising performance and provide more relevant marketing.

These technologies may help us:

• Measure advertising campaigns;
• Understand conversions;
• Build audiences;
• Improve advertisements;
• Measure interactions with our Website.

Where required by applicable law, we will request appropriate consent before using non-essential advertising or marketing cookies.

E. Form and Lead-Tracking Cookies

Our Website may use cookies or similar technologies to help us understand enquiries and interactions with forms.

Where technically available, information such as campaign source, referral information, and UTM parameters may be associated with an enquiry to help us understand where leads originate.

This may include information such as:

• utm_source
• utm_medium
• utm_campaign
• utm_term
• utm_content

We use such information for marketing attribution, lead management, analytics, and improving our services.

3. Third-Party Services

Some cookies may be placed by third-party service providers.

Depending on the Website configuration, these services may include:

• Google Analytics;
• Google Maps;
• Google Tag Manager;
• Meta Pixel;
• CAPTCHA or anti-spam services;
• Social-media platforms;
• CRM and lead-management systems;
• Other analytics, advertising, security, or website functionality providers.

These third parties may process information in accordance with their own privacy policies and terms.

We recommend reviewing the privacy and cookie policies of relevant third-party providers.

4. Google Analytics

Where Google Analytics is enabled, it may collect information about how visitors use our Website.

We use this information to understand:

• Website traffic;
• Visitor behaviour;
• Popular pages;
• Traffic sources;
• Website performance;
• User interactions.

Google may process information in accordance with its applicable policies.

You can manage certain Google advertising and tracking preferences through Google’s available privacy controls.

5. Google Maps

Some pages of our Website may display maps using Google Maps.

When Google Maps content is loaded or interacted with, Google may collect certain technical or usage information according to its applicable privacy policies.

If you do not wish to interact with embedded maps, you may avoid using the map functionality.

6. Meta Pixel and Advertising Technologies

Where Meta Pixel or similar advertising technologies are enabled, they may collect information about interactions with our Website for advertising measurement and audience-related purposes.

Such technologies may be used to understand whether visitors who interact with advertisements subsequently visit or interact with our Website.

Where required, we will obtain appropriate consent before activating non-essential marketing technologies.

7. Cookie Consent

Where required by applicable law, visitors will be provided with appropriate options to accept, reject, or manage non-essential cookies.

You may be able to select different categories of cookies through our cookie-consent mechanism.

If you choose to reject optional cookies, certain non-essential features or personalised experiences may not function as intended.

8. Managing Cookies Through Your Browser

Most web browsers allow you to control or delete cookies through their settings.

You can generally:

• View stored cookies;
• Delete existing cookies;
• Block cookies;
• Block third-party cookies;
• Receive notifications before cookies are stored;
• Delete cookies when closing your browser.

Please note that disabling necessary cookies may affect Website functionality.

Instructions vary depending on the browser and device you use.

9. Do Not Track Signals

Some browsers provide “Do Not Track” or similar privacy settings.

Because there is currently no universally accepted standard for interpreting such signals across all technologies and services, our Website may not respond to every browser-based Do Not Track signal.

Where applicable, we will follow legally required privacy and consent practices.

10. Personal Information

Cookies themselves may not always directly identify you. However, information collected through cookies may sometimes be associated with other information that can identify or relate to an individual.

Our collection and use of personal information is governed by our Privacy Policy.

We take reasonable measures to protect information collected through our Website and use appropriate safeguards based on the nature of the information and applicable requirements.

11. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect:

• Changes to our Website;
• Changes to cookies or tracking technologies;
• Changes to third-party services;
• Changes in applicable laws or regulations;
• Changes to our privacy practices.

When we make changes, we will update the “Last Updated” date shown at the top of this page.

12. Contact Us

If you have questions regarding this Cookie Policy or our use of cookies and similar technologies, please contact us through the contact details provided on our Website.